Phone Number for Emergency :- 07762-224780 ( round the clock)

  Location :-It is located in Room No. 12, Ground floor, of AssociatedKGH Hospital ,Raigarh

  These services are available 24 hour a day, throughout the year.

  Anyone with urgent medical problem can seek consultation/treatment in the Emergency.

   If Doctors decide that you need urgent medical intervention, you will be registered at the Emergency registration counter, free of charge and proper medical care will    be provided promptly.

  Emergency has dedicated team of Senior Residents from major specialties (i.e.Emergency Medicine, Surgery,Obstraetics&Gynaenicand Paediatrics) and Junior    &Residents, Nurses, Paramedics and Hospital Attendants etc. to provide urgent medical services.

  We endeavour to provide medical care (incl. Investigation & treatment) at the earliest possible time.

  However, in view of extreme workload in Emergency (more than 150 patients seek consultation per day) those cases that are not so urgent may have to wait for some   time.

  The treating doctors will call any specialist/super-specialist, who is available on call for urgent consultation as and when required.

  In serious cases treatment/management gets priority over paper work like Registration/Medico- Legal requirements.

  Emergency has fully equipped Operation Theatre for any urgent surgery etc.

  The Emergency is fully equipped with all modern gadgets like monitors, ventilators, nebulisers, defibrillators, central O2 and suction supply etc.

  All urgent investigations like Hemogram,BloodBiochemistry, Blood Gas Analysis, ECG, USG, X-ray, C.T. Scan, etc. are available for casualty patients round the clock.

  All medicines and surgical items available in Emergency are provided free of cost.

  For any guidance/ assistance including financial help for poor and indigent patients, Social Guides and Medico Social workers are available at the entrance of Emergency   should be approached.

  Facilities like patient trolleys, crash cart are available at the entrance of Emergency.

  Public utilities are available near the emergency.

 OPD Schedule   9AM TO 2PM

Location  -
• Old OPD Wing

The OPD services are available for medicine, paediatrics .O&G, E&T, Skin & VD, Chest & TB & psychiatry are situated in old OPD Wing Near OPD registration counters .



• New OPD Wing

The OPD services are available for General Surgery, paediatrics surgery &orthopaedic including minor OT & plaster Room. Near the Office of Medical Superintendent.

  OPD Card costing Rs. 10/- can be purchased from main counter, OPD ground floor. After this, you should get yourself registered at the counter of respective OPDs.

  Patients are seen on first come first serve basis. However, out of turn consultation may be provided in case of emergency or to senior citizens.

  Super Speciality Services:- following Centres provide these services-

  o Paediatrics surgery

  Investigations: After OPD consultation, the treating doctor will fill up the requisition forms for various investigations & direct/guide you to the concerned lab /dept.

  o Sample collection centre for Blood, Urine, and Stool etc. in central Lab, Near Blood Bank.

  o Sample Collection Timings are: - 9:00 a.m. to 02:00 p.m.

  o Certain specialized investigations are done on particular days only.

  o The report normally reaches the concerned OPD on the next OPD day.

  o Certain investigations are done free of charge while others are charged as per the prevailing norms fixed by Government. Patients should Deposit the money only at the   designated hospital Cash Counters and obtain the proper receipt.

  o Due to excess work load, waiting period exists for certain investigations like CT, USG etc. Patients are given future dates by the concerned departments. However, these may be    done out of turn in urgent situations, on recommendation of the treating doctor.

   Many facilities are provided at OPD level e.g. ECG, Plaster, Injection and Immunization Room, Contraception and MTP Services, Minor Surgical Intervention,

  Physiotherapy, etc.

   Medical fitness / Medical examination and other such certificates are issued after paying the requisite fees on every Wednesday of week. For this purpose contact the

   central registration office, ground floor OPD.

   The decision to admit a patient rests with the treating doctor. The patient will be admitted only if a vacant bed is available. But, in case of emergency, out of turn

  admission may be done

   Wheel chairs, patient trolleys etc. are available free of charge at the entrance of OPD&casualty

   OPDs have waiting hall with chairs, STD booth, ramp for Ortho OPD, public utilities

   like drinking water & toilets etc. at each floor

   You should park your vehicle in the paid parking only otherwise it is likely to be towed away

   To meet day-to-day needs of patients, there is canteen and grocery shop outside the hospital premises; medical stores, book shops, general store and STD booths in the

   subway nearby

Pharmacy:- Drug distribution counter is located beside the indoor registration counterfor Distribution of Essential& generic drugs form 9.am to 2.pm free of cost by pharmacist.      Pensioners can avail the medicine from separate pharmacy at free of cost.

Patients admitted in General Ward of GMC RAIGARH have to deposit bed charges in advance of 2 days at the rates approved by Government time to time. This entitles them for doctor consultations, certain basic investigations, lifesaving medicines and surgical items, diet, linen, I.V. fluids etc

For allotment in Private Wards, after recommendation by the treating doctor, patient should contact the Medical Superintendent Office. A waiting list is maintained and the private room is allotted as per the waiting list

Private ward patients are charged additionally for specific investigations, procedures, operations etc

All in-patients receive treatment by team of Resident Doctors and Nurses, available round the clock, under the supervision and guidance of Faculty Members of KGH Raigarh

Hospital Attendants are available in different wards to help in patient care and related activities

All the wards are equipped with modern gadgets & equipments e.g. ventilators, monitors, defibrillators, nebulisers; O2& suction supply etc. to provide top quality medical care

Indoor services have air conditioning, toilets, portable X-ray machines, ECG services , Generator& Solar backup, emergency lights, internal telephone, chairs for attendants etc

Waste disposal is done as per the established rules (Biomedical waste management and handling rules, 1998) and utmost care is taken to keep the premises neat and clean

Every inpatient is provided with two attendant passes

Visitors are allowed only during notified visiting hours i.e. 4:00 p.m. to 6:00 p.m

Special Investigations like USG, CT, etc. are changed as per the rates approved by Government and revised from time to time

For very poor patients, on recommendation of treating Doctor, the hospital charges may be waived off by Med. Supdt./ his nominee and costly drugs/surgical items may be provided by the hospital

Financial assistance is also available through Mukhya Mantri Sahatyakosh,Mukhya Mantri BalHriday Yogna,BalSrawan Yogna, SanjeevniKosh ,RSBY, Janani Surashka Yojna for obstetric patient. You may contact Medical Social Service Dept. & Welfare Officer in this regard

Bed linen is changed at the time of admission, thereafter on every alternate day and also whenever required

Food is served two times a day. Also, Breakfast is provided in the morning

Facilities provided in private ward - Each room has - attached toilets & bath room, bed for attendant,

Destitute unattended patients are provided with attendants from hospital, drugs & surgical items are provided from hospital and all hospital charges are waived. Medical Social Service Officers help in location and calling the relatives/family members of unattended/unknown patients Destitute patients are relocated to some destitute home after discharge from hospital

Day care facility is available for certain types of operations. e.g. day care chemotherapy;blood transfusion, dialysis, and similar interventions

Operation Theratres

  o The institute has fully equipped modern Operation Theatres, where all kinds of major and minor surgeries are performed using the standard techniques and technology

  o For routine surgeries, the respective departments maintain waiting list. Patients are called and operated upon as per the waiting list. But, in case of emergencies/urgencies, the out of turn surgeries are also performed, at the discretion at the treating doctors.

  o The patient should get his Pre-Anaesthetic check-up done in PAC Room on OPD Block during OPD Hours before getting admitted for operation and follow the instructions given by the treating Doctors.

ICUs The hospital has 20 Bedded equipped ICU at Ground Floor

Laboratory Services

  o Emergency Lab - 24 hours, throughout the year, for all emergency investigations.

  o Routine Lab - Sample Collection Timings:- Weeks Days - 9:00 a.m. to 10:30 a.m.

Presently routine and special investigations incl. haematological , Biochemical, microbiological, pathology, cytology & Histopathology studies are done at GMC RAIGARH

Blood Bank:-GMC RAIGARH has a licensed modern, state of the art Blood Bank that functions 24 hours a day and provides facilities for blood donation, storage, issue of blood. Strict precautions are taken and testing is done to prevent any borne infection. If your patient requires blood transfusions, then you are requested to arrange healthy blood donors for donating blood in order to reduce shortage of blood.

Miscellaneous Facilities

Ambulance facility is available to transfer patients to other hospitals or meet any exigency/disaster situation.

If required, patients' attendants may stay inHaryana Dharamshalaafter paying the prevailing chargessituated near the Hospital .

Free Ambulance are operated for transporting Dead Body to their Residence.

There will be occasions when our services will not be up to your expectations.

Please do not hesitate to register your complaints. It will only help as serve you better.

You may lodge your complaints to the Duty Officer in Control Room. Every complaint will be duly acknowledged and sincere attempt will be made to solve your problem.

The success of this charter depends on the support we receive from our users.

Please try to appreciate the various constraints under which the hospital is functioning. On an average, 600 patients attend the OPD daily & more than 150 patients visit Casualty daily.

Please follow the rules and regulations of the hospital while inside the hospital campus.

Please do not cause inconvenience to other patients by crowding or making noise unnecessarily.

Please help us in keeping the hospital and its surroundings neat and clean.

Please don't argue with security guards, show your passes when asked for & help maintain the order and peace inside the hospital premises.

Please use the facilities of this hospital with care and do not damage/ spoil hospital property.

Beware of Touts & unauthorized persons. Don't indulge in any money transactions with them.

The Hospital is a No Smoking & No Drinking Zone.

Please refrain from demanding under favours from the staff and officials.

Please provide useful feedback and constructive suggestions. These may be addressed to the Medical Superintendent of the Hospital.